---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Major Breach of Privacy Date: Sat, 16 Jun 2001 22:14:26 GMT Message-ID: <3b2bd90d.14771464@news.grc.com> NNTP-Posting-Date: Sat, 16 Jun 2001 22:12:53 +0000 (UTC) By sheer accident today, I made a _crashing_ discovery about a large online computer store whose entire database of orders, including full personal details and credit card numbers for all their customers over the past year or so, was accessible to anyone on the Net with a browser. I've reported the fact to the vendor, whose site was immediately taken offline. I've also reported it to one of the corporate headquarters of VISA/MC, where I reached a mid-management executive who promised to pass on the information for action. More info to follow, when I feel free to provide it. pchelp ---------- From: handyman@firstaid.org (Geek) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sat, 16 Jun 2001 23:00:24 GMT Message-ID: <3b2be4d8.1268146@news.grc.com> NNTP-Posting-Date: Sat, 16 Jun 2001 22:59:12 +0000 (UTC) Just out of curiosity, was it Egghead? They were hacked not too long ago. Geek.. On Sat, 16 Jun 2001 22:14:26 GMT, pchelp@nwi.net (pchelp) wrote: > >By sheer accident today, I made a _crashing_ discovery about a large >online computer store whose entire database of orders, including full >personal details and credit card numbers for all their customers over >the past year or so, was accessible to anyone on the Net with a browser. > >I've reported the fact to the vendor, whose site was immediately taken >offline. > >I've also reported it to one of the corporate headquarters of VISA/MC, >where I reached a mid-management executive who promised to pass on the >information for action. > >More info to follow, when I feel free to provide it. > >pchelp ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sat, 16 Jun 2001 23:10:01 GMT Message-ID: <3b2be5b7.18013999@news.grc.com> NNTP-Posting-Date: Sat, 16 Jun 2001 23:08:28 +0000 (UTC) handyman@firstaid.org (Geek) wrote: >Just out of curiosity, was it Egghead? They were hacked not too long >ago. Nope. An online computer sales operation located in Hayward, CA. I will tell all as soon as I can. I've specifically asked to be informed of action. My concern is for the people whose credit and personal information was compromised. My intent is to see that they are informed of what happened. I have no compunction about naming the company, and I'll willingly detail how I was able to access their records. But not until I know they've got the system secured. At the moment they're still offline. And of course I'd like to give the company and the credit card system their opportunity to get the affected persons informed. If they do nothing or too little, I'll certainly make a public fuss! My data indicates 15,153 order records were available. Offhand I'd guess something on the order of 10,000 credit cards were compromised. Those people all have a right to know. pchelp ---------- From: Graciella <graciella@thisis.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sat, 16 Jun 2001 19:21:26 -0400 Organization: <z4r451ss1o4qrq3444ohubgmthltysoj> Message-ID: <MPG.1595b403e44890ab98991d@news.grc.com> NNTP-Posting-Date: Sat, 16 Jun 2001 23:20:00 +0000 (UTC) In article <3b2be5b7.18013999@news.grc.com>, pchelp@nwi.net says... > I have no compunction about naming the company, and I'll willingly > detail how I was able to access their records. But not until I know > they've got the system secured. At the moment they're still offline. thanx, as always, for your vigilence. what i'm thinking, though, is if they are offline and so no one can now access the records, isn't it safe to let people know at least who the company is? so if they've bought from them, they will at least be alerted that their info has been compromised. by the time the company gets around to notifying everyone, it may be too late for some...? -- Graciella! ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sat, 16 Jun 2001 23:32:46 GMT Message-ID: <3b2beb1d.19396026@news.grc.com> NNTP-Posting-Date: Sat, 16 Jun 2001 23:31:12 +0000 (UTC) Graciella <graciella@thisis.invalid> wrote: >In article <3b2be5b7.18013999@news.grc.com>, pchelp@nwi.net says... >> I have no compunction about naming the company, and I'll willingly >> detail how I was able to access their records. But not until I know >> they've got the system secured. At the moment they're still offline. >thanx, as always, for your vigilence. what i'm thinking, though, is if >they are offline and so no one can now access the records, isn't it safe >to let people know at least who the company is? so if they've bought from >them, they will at least be alerted that their info has been compromised. I intend to see to it that those affected are alerted. If I see any indication that it isn't going to happen, I will instantly publish a complete exposé. >by the time the company gets around to notifying everyone, it may be too >late for some...? The information has been exposed to view, I presume, since the date of the first accessible order -- the 21st of July 2000 -- that is, almost a year. Because it was so incredibly easy for me to gain access, I find it difficult to believe the information wasn't accessed by irresponsible persons continuously over a lengthy period. IOW, it's already much too late. But not too late for the vendor and those exposed to act on the knowledge, of course. Be assured I'll stay on top of it. pchelp ---------- From: Graciella <graciella@thisis.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sat, 16 Jun 2001 19:47:11 -0400 Organization: <z4r451ss1o4qrq3444ohubgmthltysoj> Message-ID: <MPG.1595ba07497b1dcd98991e@news.grc.com> NNTP-Posting-Date: Sat, 16 Jun 2001 23:45:45 +0000 (UTC) In article <3b2beb1d.19396026@news.grc.com>, pchelp@nwi.net says... > Be assured I'll stay on top of it. i AM sure <G>...you are one of the great resources around! -- Graciella! ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 00:18:06 GMT Message-ID: <3b2bf723.22474357@news.grc.com> NNTP-Posting-Date: Sun, 17 Jun 2001 00:16:32 +0000 (UTC) Graciella <graciella@thisis.invalid> wrote: >In article <3b2beb1d.19396026@news.grc.com>, pchelp@nwi.net says... >> Be assured I'll stay on top of it. >i AM sure <G>...you are one of the great resources around! Thanks, Graciella, for your faith and your very kind words! pchelp ---------- From: Miss Understanding <miss_understanding@psyon.org> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 14:40:51 +0200 Organization: Coherent Chaos Message-ID: <MPG.1596c0dd5e8c3f61989682@news.grc.com> NNTP-Posting-Date: Sun, 17 Jun 2001 12:40:05 +0000 (UTC) Very interesting. I'm just curious. Were you poking around looking for vulnerabilities? How did you come upon this information? It's not the kind of info that usually comes from simply clicking on the exposed links. I was recently in one of the big chains in my neck of the woods, and the guy was filling out a paper receipt by hand. This aroused my suspicion. I asked him why he was doing it by hand and not with the computer. I was happily surprised by his candor. He said their system was hacked. ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 18:40:01 GMT Message-ID: <3b2cf2b8.86888850@news.grc.com> NNTP-Posting-Date: Sun, 17 Jun 2001 18:38:20 +0000 (UTC) Miss Understanding <miss_understanding@psyon.org> wrote: >Very interesting. >I'm just curious. Were you poking around looking for vulnerabilities? Yes, and no. >How did you come upon this information? It's not the kind of info that >usually comes from simply clicking on the exposed links. A client of mine had ordered from this vendor, with my own address as the shipping destination. The hard drive that was in the system we ordered had failed, and was returned for replacement. We cross-shipped the drives, but they evidently kept sketchy records at their end; when their RMA department got the drive I returned, they apparently saw no record of the replacement already sent, and sent out yet another drive to replace it. I noticed on the printout of the original order from weeks before, as well as the order that accompanied the replacement drive, was a URL. The orders had been printed from a browser, which by default had included the URL of the page across the bottom of the page. The URL included a simple form string containing the order number. Speculatively, I typed into the location input on my browser that URL; and I found myself looking at the order, complete with all components purchased, full personal details, creit card number and all. I then changed the order number to the next in sequence and saw someone else's order. I tried another number. Same story. I now knew beyond doubt that I (and anyone else) had complete access to all their orders; all customer info, what was bought, credit card numbers, expiration dates, shipping and billing addresses, phone numbers, email addresses, the works. All of it. The only thing I didn't know was the range of order numbers. That was easily determined. I tried lower and higher numbers intil I knew the lowest and highest. At that point, I could have written a simple script to grab everything; all 15,000-plus order records could have been mine within an hour or so. (I'd have been insane to do so of course. I was working from my own dialup account. On the other hand, I presume these people were so clueless they may never have known.) What I did then was to phone them. I asked to talk to their system admin because they had a serious problem with security. The puzzled woman at the other end passed me on to her supervisor, who fortunately was a good listener. He explained that a zip code was required to call up the records. I explained that it wasn't. (There was no zip code in the URL on my order.) He tried it. I think I actually heard the blood drain from his face over the phone. Why, oh why, would they make those records world-accessible, at all, ever? Even if Zip codes were required to access specific records, wouldn't someone have figured out that 5-digit numbers most certainly do not make good passwords? The stupidity of this is beyond belief. Well, OK, I've been around a while. It's not _quite_ beyond belief. >I was recently in one of the big chains in my neck of the woods, and >the guy was filling out a paper receipt by hand. This aroused my >suspicion. I asked him why he was doing it by hand and not with the >computer. I was happily surprised by his candor. He said their system >was hacked. I can't begin to claim I hacked anything. I just paid a degree of attention to what was before my eyes. pchelp ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 19:26:23 GMT Message-ID: <3b2d0411.91331105@news.grc.com> NNTP-Posting-Date: Sun, 17 Jun 2001 19:24:41 +0000 (UTC) Well, folks, their site is back up and there is NO CHANGE. That's right. Their customers' personal info and credit card numbers are world-readable. Right this minute. pchelp I wrote: > >By sheer accident today, I made a _crashing_ discovery about a large >online computer store whose entire database of orders, including full >personal details and credit card numbers for all their customers over >the past year or so, was accessible to anyone on the Net with a browser. > >I've reported the fact to the vendor, whose site was immediately taken >offline. > >I've also reported it to one of the corporate headquarters of VISA/MC, >where I reached a mid-management executive who promised to pass on the >information for action. > >More info to follow, when I feel free to provide it. > >pchelp ---------- From: Graciella <graciella@thisis.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 16:43:59 -0400 Organization: <z4r451ss1o4qrq3444ohubgmthltysoj> Message-ID: <MPG.1596e060e5def917989924@news.grc.com> NNTP-Posting-Date: Sun, 17 Jun 2001 20:42:34 +0000 (UTC) In article <3b2d0411.91331105@news.grc.com>, pchelp@nwi.net says... > Well, folks, their site is back up and there is NO CHANGE. > That's right. Their customers' personal info and credit card numbers > are world-readable. unbelievable! if it includes either your or your client's info, take screen shots, run don't walk to the nearest lawyer, and sue their ass. they were warned, ignored it, and now you've got a REAL good case <G>! he might consider notifying some of the others' whose info is there so they can join a class action suit. of course, you might not be too enamored of lawyers <G> but this fiasco shouldn't go unpunished. look forward to hearing updates! -- Graciella! ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 21:05:18 GMT Message-ID: <3b2d1900.96690999@news.grc.com> NNTP-Posting-Date: Sun, 17 Jun 2001 21:03:36 +0000 (UTC) Graciella <graciella@thisis.invalid> wrote: >In article <3b2d0411.91331105@news.grc.com>, pchelp@nwi.net says... >> Well, folks, their site is back up and there is NO CHANGE. >> That's right. Their customers' personal info and credit card numbers >> are world-readable. >unbelievable! if it includes either your or your client's info, take >screen shots, run don't walk to the nearest lawyer, and sue their ass. It does include my client's info. I've informed her of the issue. I directed another client to them at one time in the past as well. >they were warned, ignored it, and now you've got a REAL good case <G>! he >might consider notifying some of the others' whose info is there so they >can join a class action suit. I've been talking to some friends about it. We quickly discovered that the problem has to do with Javascript. Using a Javascript-enabled browser, the order pages will produce a persistent popup demanding the zip code of the buyer before it will disply the order. But the whole page of order info is also delivered in the same page! Disabling Javascript results in a plain display of the whole thing. I always have Javascript disabled by default, so I was unaware of this at first. Evidently the folks at the vendor's place of business are unable to see the problem. They try to access the "evil" URL with a script-enabled browser and it LOOKS like there's nothing to see. They presumably checked out my claim that the data was exposed and concluded that it was not. This doesn't say much for ther acumen. And it raises some interesting questions. Who set this up like this and why? Could their web designer have designs on their data? Hopefully it will ultimately occur to them to ask such questions. Actually, I will prompt them to do so! Presently they are not answering their phones. The site is up and accessible for the time being. I'm going to look into corporate records and such, and see if I can locate one of the company's principals at home. >of course, you might not be too enamored of lawyers <G> but this fiasco >shouldn't go unpunished. look forward to hearing updates! I'm on it. If it requires a huge public exposé, that's what it'll get. The thousands of people whose info is compromised MUST be informed. pchelp ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 21:28:26 GMT Message-ID: <3b2d207d.98607650@news.grc.com> NNTP-Posting-Date: Sun, 17 Jun 2001 21:26:43 +0000 (UTC) I wrote: >I'm going to look into corporate records and such, and see if I can >locate one of the company's principals at home. Well, believe it or not, I may have managed it! Searching corporate records in California as well as domain records, I found several addresses for the owner of the business. One of those addresses, entered in a search engine, produced a hit! The guy's house is for sale on a real estate agent's site! I have now spoken with that agent, explained my need to contact the owner and she is now attempting to reach him. pchelp ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 23:51:05 GMT Message-ID: <3b2d40cf.106883645@news.grc.com> NNTP-Posting-Date: Sun, 17 Jun 2001 23:49:21 +0000 (UTC) I wrote: >I have now spoken with that agent, explained my need to contact the >owner and she is now attempting to reach him. After some time with no response from the owner, I called the agent again. She said she has passed on the message, and she said to me that the owner considers the problem already has been solved as of this morning! Which of course is not the case. She was very kind and polite, but she has no desire to follow up further on the matter. I can hardly blame her! If the business owner chooses not to call me today, I presume I'll have to contact them tomorrow, Monday, and attempt to follow up. I have confirmed that their site remains up and that the private data of their entire customer base is still easily accessible. What a shame. The consequences of ignorance are little different from those of evil. pchelp (I don't know if anyone's following this tale. I'm seeing no responses on the thread... Hope it's of interest to y'all!) ---------- From: RedLeg <[redacted]> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 00:04:51 +0000 (UTC) Organization: This space not for sale nor rent! Message-ID: <Xns90C3C25F57C3Fmy155mmWorth@RedLegdotFire!!> NNTP-Posting-Date: Mon, 18 Jun 2001 00:04:51 +0000 (UTC) On or about, Sun 17 Jun 2001 18:51:05 (Local:), "pchelp" captured our attention for a moment with the following message: > (I don't know if anyone's following this tale. I'm seeing no responses > on the thread... Hope it's of interest to y'all!) > > Keith, We are watching, with interest...we're just a real quiet bunch today <g> (keep fighting the good fight!;) -- m/s, RedLeg "If you don't know where you're going, you'll end up somewhere else." - Yogi Berra ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 00:22:13 GMT Message-ID: <3b2d47e5.108697925@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 00:20:29 +0000 (UTC) RedLeg <[redacted]> wrote: >We are watching, with interest...we're just a real quiet bunch today <g> >(keep fighting the good fight!;) Glad to know it! Wel, now there is more to tell. The business owner did call me, and we concluded that conversation just moments ago. He's a polite and soft-spoken Asian gentleman, and he showed real concern. He was (of course) surprised to learn the problem still existed. I explained the simple process: turn off Javascript, enter the same URL that's displayed on the printed invoices they send to all their customers, and the record is visible. That simple. I emailed him a sample of the "evil" URL so he could verify it from home. He said the site would be turned off immediately and the problem fixed. (As of this moment, the site is still online, but I presume he's having to call someone at his IPP or at his place of business in order to shut it down.) I pointed out the possibility that the exposure may have been deliberate. He soberly agreed it was possible. He said he'd had no reports of credit card fraud. He promised to follow up and inform me of the outcome. pchelp ---------- From: Graciella <graciella@thisis.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 21:14:37 -0400 Organization: <z4r451ss1o4qrq3444ohubgmthltysoj> Message-ID: <MPG.159720052b4284f989927@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 01:13:15 +0000 (UTC) In article <3b2d47e5.108697925@news.grc.com>, pchelp@nwi.net says... > He promised to follow up and inform me of the outcome. great news! way to go. sooooo....once the vulnerability is patched and things are safe, will you let us in on the company name? <G>... -- Graciella! ---------- From: RedLeg <[redacted]> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 01:33:58 +0000 (UTC) Organization: This space not for sale nor rent! Message-ID: <Xns90C3D17B8F460my155mmWorth@RedLegdotFire!!> NNTP-Posting-Date: Mon, 18 Jun 2001 01:33:58 +0000 (UTC) On or about, Sun 17 Jun 2001 19:22:13 (Local:), "pchelp" captured our attention for a moment with the following message: > He said he'd had no reports of credit card fraud. > > He promised to follow up and inform me of the outcome. > > Good deal, let us know what they come up with. heh, should prove interesting if they want to 'sweep it under'. Good lookin out! -- m/s, RedLeg ---------- From: "Walter B" <walter@antispam.add> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 22:19:47 -0400 Organization: Home User <wav3dlikd55wsfslvatcedlkgsb5lzzs> Message-ID: <9gjoe7$2vsb$1@news.grc.com> Content-Type: text/plain; charset="iso-8859-1" NNTP-Posting-Date: Mon, 18 Jun 2001 02:18:47 +0000 (UTC) Great. I hope he does follow up quickly. We've been watching. --=20 Walter B _______ "pchelp" <pchelp@nwi.net> wrote in message = news:3b2d47e5.108697925@news.grc.com... > RedLeg <[redacted]> wrote: >=20 > >We are watching, with interest...we're just a real quiet bunch today = <g> > >(keep fighting the good fight!;) >=20 > Glad to know it! >=20 > Wel, now there is more to tell. >=20 > The business owner did call me, and we concluded that conversation = just > moments ago. >=20 > He's a polite and soft-spoken Asian gentleman, and he showed real > concern. >=20 > He was (of course) surprised to learn the problem still existed. I > explained the simple process: turn off Javascript, enter the same URL > that's displayed on the printed invoices they send to all their > customers, and the record is visible. That simple. >=20 > I emailed him a sample of the "evil" URL so he could verify it from > home. He said the site would be turned off immediately and the = problem > fixed. (As of this moment, the site is still online, but I presume = he's > having to call someone at his IPP or at his place of business in order > to shut it down.) >=20 > I pointed out the possibility that the exposure may have been > deliberate. He soberly agreed it was possible. >=20 > He said he'd had no reports of credit card fraud. >=20 > He promised to follow up and inform me of the outcome. >=20 > pchelp ---------- From: handyman@firstaid.org (Geek) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 04:44:13 GMT Message-ID: <3b2d871a.8109626@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 04:43:08 +0000 (UTC) PC.. Just read through the whole thread. I really think it would behoove you to let us know the name of this company. Some of us may have done business with this company. If that were the case, I would be on the phone with the CC people and getting my credit card canceled. (It pays to be a little pro active.) Further, the information you described can lead to identity theft too. Just my too cents worth. Geek..Maybe we should call you Ministeve?<VBG> On Mon, 18 Jun 2001 00:22:13 GMT, pchelp@nwi.net (pchelp) wrote: >He said he'd had no reports of credit card fraud. > >He promised to follow up and inform me of the outcome. > >pchelp ---------- From: ouroboros@apexmail.com (»Q«) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 05:49:06 +0000 (UTC) Organization: this space for sale or rent Message-ID: <Xns90C481DE71ECitsmeitsQ@127.0.0.1> NNTP-Posting-Date: Mon, 18 Jun 2001 05:49:06 +0000 (UTC) Posted by Geek, in article news:3b2d871a.8109626@news.grc.com: > Just read through the whole thread. I really think it would behoove > you to let us know the name of this company. Some of us may have done > business with this company. There may well be people reading this who would love to know what company it is so they can drop by the website and grab some CC numbers. Public disclosure has got to be a last resort. »Q« -- In theory, theory and practice are the same. In practice, they are not. - L. P. Berra, attributed ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 06:58:28 GMT Message-ID: <3b2da029.131296679@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 06:56:42 +0000 (UTC) ouroboros@apexmail.com (»Q«) wrote: >Posted by Geek, in article news:3b2d871a.8109626@news.grc.com: >> Just read through the whole thread. I really think it would behoove >> you to let us know the name of this company. Some of us may have done >> business with this company. I agree, all of those involved have a right to know. >There may well be people reading this who would love to know what company >it is so they can drop by the website and grab some CC numbers. Public >disclosure has got to be a last resort. That's how I see it presently. At this point, the site is offline again and I am confident they won't allow the problem to go unsolved again. I wouldn't bet on their site being truly _secure_ (it's on an IIS server after all), but the particular hole I found will undoubtedly be closed. But my considerations for withholding the name go beyond the immediate security of the data. I believe it would be most fair of me to allow the company to take its own action (or not) and to _then_ respond accordingly. Naming them is not something I'll rush to do. I can't reverse the release of such information. I wish to make that decision only with great care. If I know they're contacting their customers to inform them of their potential exposure, I will refrain from naming the company for the time being. If I come to believe they are not going to do so, as I would for example, if my questions on the matter were to go too long unanswered; I will immediately name the company publicly and in as non-inflammatory a manner as possible, for the sake of those uninformed customers. Exposing the company to broad public displeasure (some of which would surely result) is to my mind a severe act. It might arguably be no less severe than their exposure of their clients, but I believe the breach was not deliberate, and it is possible, however unlikely, that the private data didn't fall into hostile hands. The vendor's affected clients MUST be allowed to know what happened; but it would be most appropriate to let THEM tell their clients, to present their apology, to make their request for information about any credit abuse that may relate, to offer their assurances that the data is now kept more safely, and so forth. As far as I know, the vendor is running an honest business. I think harsh exposure could be unfair to them, if they act in good faith and in a reasonable time now that the problem is known. I intend to allow them the chance to deal with it as gracefully as possible. pchelp (A cc of this news://news.grc.com/grc.privacy post is being emailed to the business owner and to a journalist.) ---------- From: "Glen Harman" <gharman+gp@erols.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 05:45:41 -0400 Message-ID: <9gkih8$lmj$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 09:44:08 +0000 (UTC) "pchelp" <pchelp@nwi.net> wrote in message news:3b2da029.131296679@news.grc.com... > If I know they're contacting their customers to inform them of their > potential exposure, I will refrain from naming the company for the time > being. If I come to believe they are not going to do so, as I would for > example, if my questions on the matter were to go too long unanswered; I > will immediately name the company publicly and in as non-inflammatory a > manner as possible, for the sake of those uninformed customers. How will you know that they have contacted all their customers? What form(s) of notification would you consider acceptable? ---------- From: Carlene <l6xso6xcxj5xvlg001@DIEsneakeSPAMMERmail.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 03:17:32 -0700 Message-ID: <MPG.159775005d47305498969a@207.71.92.194> NNTP-Posting-Date: Mon, 18 Jun 2001 10:16:10 +0000 (UTC) X-Cecil-ID: <pwmqyfql2xiprbwwlrr2m2rkgcefouhd> Cecil-ID: <pwmqyfql2xiprbwwlrr2m2rkgcefouhd> But once answered, will these questions be the last of your demands? Or will the interrogation without comment continue? In article <9gkih8$lmj$1@news.grc.com>, gharman+gp@erols.com says... > How will you know that they have contacted all their customers? > What form(s) of notification would you consider acceptable? > ---------- From: "Glen Harman" <gharman+gp@erols.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 07:13:12 -0400 Message-ID: <9gknla$qa5$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 11:11:39 +0000 (UTC) "Carlene" <l6xso6xcxj5xvlg001@DIEsneakeSPAMMERmail.com> wrote in message news:MPG.159775005d47305498969a@207.71.92.194... > But once answered, will these questions be the last of your > demands? Or will the interrogation without comment continue? No Demands. No Interrogation. I'm simply curious if pchelp has fully considered the two issues I touched upon, and interested in his thoughts on those matters. Particularly the latter one, since what is often the most obvious/convenient method of contacting net customers... email... won't work in many instances. People use throw-away accounts, time-limited accounts, etc. Please pardon me for not spelling things out for you. ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 13:34:45 GMT Message-ID: <3b2dff47.155650829@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 13:32:56 +0000 (UTC) "Glen Harman" <gharman+gp@erols.com> wrote: >"pchelp" <pchelp@nwi.net> wrote in message news:3b2da029.131296679@news.grc.com... >> If I know they're contacting their customers to inform them of their >> potential exposure, I will refrain from naming the company for the time >> being. If I come to believe they are not going to do so, as I would for >> example, if my questions on the matter were to go too long unanswered; I >> will immediately name the company publicly and in as non-inflammatory a >> manner as possible, for the sake of those uninformed customers. >How will you know that they have contacted all their customers? I know two of their customers personally, and I'll know whether those two were contacted. But I can never know they contacted everyone possible. I didn't download their database. I suppose I'll have to accept what they tell me. >What form(s) of notification would you consider acceptable? I think they should do it by snail-mail. As you point out, email addresses can be unreliable, and email is not certain to reach the intended recipient. But for all of their credit card orders especially, there will have been an accurate billing address. It's the means by which cards are verified. pchelp ---------- From: "32123" <32123 @ spamcop . net> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 06:17:11 -0500 Message-ID: <9gknsq$qcn$1@news.grc.com> Reply-To: "32123" <32123 @ spamcop . net> Content-Type: text/plain; charset="Windows-1252" NNTP-Posting-Date: Mon, 18 Jun 2001 11:15:38 +0000 (UTC) "pchelp" <pchelp@nwi.net> wrote in message news:3b2da029.131296679@news.grc.com... > ... > As far as I know, the vendor is running an honest business. I think > harsh exposure could be unfair to them, if they act in good faith and in > a reasonable time now that the problem is known. I intend to allow them > the chance to deal with it as gracefully as possible. > ... I hope the business owner, at least, eventually realizes how fortunate it is that you happened to discover the security flaw before too many of the much less scrupulous Internet denizens had managed to rip it into a business-destroying breach of customer confidentiality. ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 13:57:33 GMT Message-ID: <3b2e0384.156735705@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 13:55:44 +0000 (UTC) "32123" <32123 @ spamcop . net> wrote: >"pchelp" <pchelp@nwi.net> wrote in message news:3b2da029.131296679@news.grc.com... >> ... >> As far as I know, the vendor is running an honest business. I think >> harsh exposure could be unfair to them, if they act in good faith and in >> a reasonable time now that the problem is known. I intend to allow them >> the chance to deal with it as gracefully as possible. >> ... >I hope the business owner, at least, eventually >realizes how fortunate it is that you happened to >discover the security flaw before too many of the >much less scrupulous Internet denizens had managed >to rip it into a business-destroying breach of >customer confidentiality. He was polite, receptive and truly concerned. I could hardly ask more. He didn't express vast appreciation for my help, but in view of the sobering news he was receiving, that's no surprise. As for the severity of the breach, I suppose that remains to be seen. I know exactly nothing about whether the information actually got out or was abused, and unless victims were to contact me I will have no way of knowing. Business-destroying? I doubt that. Even if it became a media event, I would expect that a large proportion of past and future customers would never hear about it. But it would certainly have an impact. The business is certainly a going concern. 15,500 orders in 11 months amounts to 1400 per month; about 48 paying customers placing orders every day, 7 days a week. I'm not familiar in detail with that type of business, but I suspect that's a long way past the break-even line. If those orders profited just $35 each, that's a half-million dollars of income for the owner(s). In my opinion, the owner's worst-case scenario isn't PR problems -- it's lawsuits. If real abuses did result, the company (which is a corporation) might be held liable by litigious victims. Multiplied by attorneys, such suits could quickly cost far more than the past year's profits might cover. Fear of that should not deter the owner from disclosure, but it may. If he's got his wits about him, he will be talking to his attorney today. I frankly have no idea what advice he'll receive if he does. I don't envy him. Well, not much anyway (that house he's selling is priced at $3/4 of a million). pchelp ---------- From: Graciella <graciella@thisis.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 10:05:05 -0400 Organization: <z4r451ss1o4qrq3444ohubgmthltysoj> Message-ID: <MPG.1597d4a0f7c4323c98992e@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 14:03:47 +0000 (UTC) In article <3b2e0384.156735705@news.grc.com>, pchelp@nwi.net says... > In my opinion, the owner's worst-case scenario isn't PR problems -- it's > lawsuits. > Fear of that should not deter the owner from disclosure, but it may. see, that's just my concern---that he will try to "cover" for fear of lawsuits, which frankly (as i mentioned in my "bad language <G>" earlier post) i think is a real and valid possibility. but my "sue his &^%" comment was IF he didn't respond immediately once aware of the problem, which it seems he is doing. making mistakes is human (though this one is less inexcusable, methinks) but ignoring the mistakes, or not owning up to them to protect people who may have been comprised, would be liable, IMHO. betcha you get some nice business from them <G>...more power to 'ya. ya done good! -- Graciella! ---------- From: Milly <no_sp@m.gov> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 15:28:51 +0100 Organization: Cecil-ID: <d020c222mtx5qgtfib3f1s230alxibzj> Message-ID: <MPG.15982070eb16bfcc989db8@207.71.92.194> NNTP-Posting-Date: Mon, 18 Jun 2001 14:27:16 +0000 (UTC) In article <3b2e0384.156735705@news.grc.com>, pchelp said... > 15,500 orders in 11 months [...] That appears to me to be confidential information obtained only by exploiting, for the best of reasons, the security loophole. Making it public, which you'll now automatically do if you later decide to name the company, is a different matter. If you later need to consider whether to name the company, I would think you'll want to add that aspect to the considerations. This is just an, almost certainly unnecessary, heads-up. I have no opinion of the likely weight of that consideration, let alone the likely outcome. -- Milly ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 14:34:48 GMT Message-ID: <3b2e10be.160122370@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 14:32:58 +0000 (UTC) Milly <no_sp@m.gov> wrote: >In article <3b2e0384.156735705@news.grc.com>, pchelp said... >> 15,500 orders in 11 months [...] >That appears to me to be confidential information obtained only by >exploiting, for the best of reasons, the security loophole. One might interpret it as such, but as far as I can see, it is not itself particularly exploitable information. I had already mentioned the number of exposed orders and their span of time in an earlier post. >Making it public, which you'll now automatically do if you later decide >to name the company, is a different matter. I think it's a minor consideration, but you're not incorrect. It is a valid one. >If you later need to consider whether to name the company, I would think >you'll want to add that aspect to the considerations. Done. >This is just an, almost certainly unnecessary, heads-up. I have no >opinion of the likely weight of that consideration, let alone the likely >outcome. It's got a lot of ramifications. I for one don't find it easy to wrap my mind around it all. But the core issue is simple. Those exposed need to know. pchelp ---------- From: "David Hansen" <dhansen@NoSpamtransmetrics.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 10:04:47 -0700 Organization: Transmetrics, Inc. Message-ID: <9glcb2$1gi7$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 17:04:34 +0000 (UTC) "pchelp" <pchelp@nwi.net> wrote <much info snipped> > > I don't envy him. Well, not much anyway (that house he's selling is > priced at $3/4 of a million). > > pchelp Out here, that's a 3 bedroom, 2 bath shack with no garage! -- -Dave /;^{D> (Warning: Reply-to address has been changed - Death To Spam!) PC Help needs Our HELP!! Lockdown 2000 scam^H^H^H^H Law Suit http://www.pchelpers.org/ http://www.pc-help.org ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:14:09 GMT Message-ID: <3b2e36c3.169856808@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 17:12:19 +0000 (UTC) "David Hansen" <dhansen@NoSpamtransmetrics.com> wrote: >"pchelp" <pchelp@nwi.net> wrote ><much info snipped> >> I don't envy him. Well, not much anyway (that house he's selling is >> priced at $3/4 of a million). >> pchelp >Out here, that's a 3 bedroom, 2 bath shack with no garage! Well, he lucked out. This one has a garage! Anyone want pictures? pchelp ---------- From: Milly <no_sp@m.gov> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 15:06:56 +0100 Organization: Cecil-ID: <d020c222mtx5qgtfib3f1s230alxibzj> Message-ID: <MPG.15981b5b1341cf67989db3@207.71.92.194> NNTP-Posting-Date: Mon, 18 Jun 2001 14:06:29 +0000 (UTC) In article <3b2da029.131296679@news.grc.com>, pchelp said... > [...] I intend to allow them > the chance to deal with it as gracefully as possible. I'm late to this, but congratulations on a job well done, in all respects. It'll be interesting to hear, in due course, how the firm deal with the opposing interests of proper disclosure to all those potentially affected, and the PR disadvantages of not leaving 15,000 potential repeat customers in blissful ignorance. I'll bet the CC companies will have some views on that too. By the way, and although it seems very unlikely, did you check that none of those confidential pages got spidered and are visible within Google's cache? -- Milly ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 15:09:22 GMT Message-ID: <3b2e18f8.162228545@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 15:07:32 +0000 (UTC) Milly <no_sp@m.gov> wrote: >I'm late to this, but congratulations on a job well done, in all >respects. Better save the congrats for a bit. The site is back up, and the "hole" is open. I am totally flabbergasted. >It'll be interesting to hear, in due course, how the firm deal with the >opposing interests of proper disclosure to all those potentially >affected, and the PR disadvantages of not leaving 15,000 potential >repeat customers in blissful ignorance. I'll bet the CC companies will >have some views on that too. I have just lost all confidence in them. >By the way, and although it seems very unlikely, did you check that none >of those confidential pages got spidered and are visible within Google's >cache? I didn't, but it seems very unlikely as they'd be lined from nowhere. But I'll check. I just talked to a journalist about it. The fecal matter is gonna hit the rotary device, I do believe. I will hesitate a while yet, but at this point I think I'll be announcing the business name publicly. pchelp ---------- From: "Walter B" <walter@antispam.add> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 11:11:58 -0400 Organization: Home User <wav3dlikd55wsfslvatcedlkgsb5lzzs> Message-ID: <9gl5lt$18ha$1@news.grc.com> Content-Type: text/plain; charset="iso-8859-1" NNTP-Posting-Date: Mon, 18 Jun 2001 15:10:53 +0000 (UTC) Wow. I hope you have a turbo-fan and a herd of sheep or pigs. --=20 --=20 Walter B _______ "pchelp" <pchelp@nwi.net> wrote in message = news:3b2e18f8.162228545@news.grc.com... > Milly <no_sp@m.gov> wrote: >=20 > >I'm late to this, but congratulations on a job well done, in all=20 > >respects. >=20 > Better save the congrats for a bit. >=20 > The site is back up, and the "hole" is open. >=20 > I am totally flabbergasted. >=20 >=20 > >It'll be interesting to hear, in due course, how the firm deal with = the=20 > >opposing interests of proper disclosure to all those potentially=20 > >affected, and the PR disadvantages of not leaving 15,000 potential=20 > >repeat customers in blissful ignorance. I'll bet the CC companies = will=20 > >have some views on that too. >=20 > I have just lost all confidence in them. >=20 >=20 > >By the way, and although it seems very unlikely, did you check that = none=20 > >of those confidential pages got spidered and are visible within = Google's=20 > >cache? >=20 > I didn't, but it seems very unlikely as they'd be lined from nowhere. >=20 > But I'll check. >=20 > I just talked to a journalist about it. The fecal matter is gonna hit > the rotary device, I do believe. >=20 > I will hesitate a while yet, but at this point I think I'll be > announcing the business name publicly. >=20 > pchelp ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 15:15:43 GMT Message-ID: <3b2e1afd.162746021@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 15:13:53 +0000 (UTC) I wrote: >I didn't, but it seems very unlikely as they'd be lined from nowhere. ^^^^^ linked. pchelp ---------- From: Milly <no_sp@m.gov> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 16:19:40 +0100 Organization: Cecil-ID: <d020c222mtx5qgtfib3f1s230alxibzj> Message-ID: <MPG.15982c62db00e156989db9@207.71.92.194> NNTP-Posting-Date: Mon, 18 Jun 2001 15:18:05 +0000 (UTC) In article <3b2e18f8.162228545@news.grc.com>, pchelp said... > Milly <no_sp@m.gov> wrote: > > >I'm late to this, but congratulations on a job well done, in all > >respects. > > Better save the congrats for a bit. > > The site is back up, and the "hole" is open. > > I am totally flabbergasted. Sheesh - me too. > >It'll be interesting to hear, in due course, how the firm deal with the > >opposing interests of proper disclosure to all those potentially > >affected, and the PR disadvantages of not leaving 15,000 potential > >repeat customers in blissful ignorance. I'll bet the CC companies will > >have some views on that too. > > I have just lost all confidence in them. You can lead a horse to water ... > I just talked to a journalist about it. The fecal matter is gonna hit > the rotary device, I do believe. > > I will hesitate a while yet, but at this point I think I'll be > announcing the business name publicly. They don't deserve it, but perhaps a warning to the business that that will be your action if the hole is still accessible in XX minutes/hours (and ever reappears)? (At this stage, in the interests of the CC'holders alone - sod the business itself). -- Milly ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 15:28:03 GMT Message-ID: <3b2e1c8b.163143785@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 15:26:13 +0000 (UTC) Milly <no_sp@m.gov> wrote: >They don't deserve it, but perhaps a warning to the business that that >will be your action if the hole is still accessible in XX minutes/hours >(and ever reappears)? (At this stage, in the interests of the CC'holders >alone - sod the business itself). The journalist in question seems as interested in the victims as I am. And possibly far less restrained. It wouldn't surprise me if she contacted some of them herself. While the site remains exploitable, I have no intention of naming the company. But I think it can be relied upon that once they realize they're a news story, something real is gonna happen to fix it. The time for screwing up is over. We could have some fun. Place bets on how long it'll be till the site is offline for the third time... I give it an hour max till they start getting calls from journalists. Some eyes gonna get real wide down there. pchelp ---------- From: Milly <no_sp@m.gov> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:31:25 +0100 Organization: Cecil-ID: <d020c222mtx5qgtfib3f1s230alxibzj> Message-ID: <MPG.15983d3c535408f9989dbc@207.71.92.194> NNTP-Posting-Date: Mon, 18 Jun 2001 16:29:50 +0000 (UTC) In article <3b2e1c8b.163143785@news.grc.com>, pchelp said... > Milly <no_sp@m.gov> wrote: > We could have some fun. Place bets on how long it'll be till the site > is offline for the third time... 30 minutes. -- Milly ---------- From: Milly <no_sp@m.gov> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:32:02 +0100 Organization: Cecil-ID: <d020c222mtx5qgtfib3f1s230alxibzj> Message-ID: <MPG.15983d61402a8ea2989dbd@207.71.92.194> NNTP-Posting-Date: Mon, 18 Jun 2001 16:30:26 +0000 (UTC) In article <MPG.15983d3c535408f9989dbc@207.71.92.194>, Milly said... > In article <3b2e1c8b.163143785@news.grc.com>, pchelp said... > > Milly <no_sp@m.gov> wrote: > > We could have some fun. Place bets on how long it'll be till the site > > is offline for the third time... > > 30 minutes. Do I win? ;) -- Milly ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 16:47:14 GMT Message-ID: <3b2e3032.168175460@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 16:45:23 +0000 (UTC) Milly <no_sp@m.gov> wrote: >In article <MPG.15983d3c535408f9989dbc@207.71.92.194>, Milly said... >> In article <3b2e1c8b.163143785@news.grc.com>, pchelp said... >> > Milly <no_sp@m.gov> wrote: >> > We could have some fun. Place bets on how long it'll be till the site >> > is offline for the third time... >> 30 minutes. >Do I win? ;) You nailed it, I'd say! Now they're up again and the offending script is evidently fixed. I fear the owner's troubles have just begun. pchelp ---------- From: Milly <no_sp@m.gov> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:50:10 +0100 Organization: Cecil-ID: <d020c222mtx5qgtfib3f1s230alxibzj> Message-ID: <MPG.1598417cdebcbc81989dbe@207.71.92.194> NNTP-Posting-Date: Mon, 18 Jun 2001 16:48:35 +0000 (UTC) In article <3b2e3032.168175460@news.grc.com>, pchelp said... > Milly <no_sp@m.gov> wrote: > >In article <MPG.15983d3c535408f9989dbc@207.71.92.194>, Milly said... > >> In article <3b2e1c8b.163143785@news.grc.com>, pchelp said... > >> > Milly <no_sp@m.gov> wrote: > >> > We could have some fun. Place bets on how long it'll be till the site > >> > is offline for the third time... > > >> 30 minutes. > >Do I win? ;) > > You nailed it, I'd say! Then I claim my prize. Please email me 1000 Credit Card names and addresses. > Now they're up again and the offending script is evidently fixed. > > I fear the owner's troubles have just begun. Oh yes. -- Milly ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:16:24 GMT Message-ID: <3b2e36ef.169901255@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 17:14:34 +0000 (UTC) Milly <no_sp@m.gov> wrote: >> You nailed it, I'd say! >Then I claim my prize. Please email me 1000 Credit Card names and >addresses. Damn. I only harvested 9,993. Sorry. <Note to FBI: that's a JOKE, guys. Honest.> >> I fear the owner's troubles have just begun. >Oh yes. Indeed. I just spoke to another journalist. I guess my site's going to get some hits. I beter warn the ISP. pchelp ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:38:01 GMT Message-ID: <3b2e3c3d.171259480@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 17:36:10 +0000 (UTC) pchelp@nwi.net (pchelp) wrote: >Milly <no_sp@m.gov> wrote: >>Then I claim my prize. Please email me 1000 Credit Card names and >>addresses. >Damn. I only harvested 9,993. Sorry. Whoops. I added a zero to your number! Only 1,000? You must live modestly. pchelp ---------- From: Graciella <graciella@thisis.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 13:45:44 -0400 Organization: <z4r451ss1o4qrq3444ohubgmthltysoj> Message-ID: <MPG.159808534e398309989931@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 17:44:27 +0000 (UTC) In article <3b2e36ef.169901255@news.grc.com>, pchelp@nwi.net says... > <Note to FBI: that's a JOKE, guys. Honest.> apparently you have never learned that there is NO joking with those guys---they NEVER crack a smile. > Indeed. I just spoke to another journalist. > I guess my site's going to get some hits. I beter warn the ISP. hopefully some good publicity for all your efforts, since at this point i'll betcha you don't get much business from the company <G>. this is better than a soap opera. -- Graciella! ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:59:33 GMT Message-ID: <3b2e40da.172439836@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 17:57:43 +0000 (UTC) Graciella <graciella@thisis.invalid> wrote: >> Indeed. I just spoke to another journalist. >> I guess my site's going to get some hits. I beter warn the ISP. >hopefully some good publicity for all your efforts, I haven't much use for publicity, unless perhaps it were to stimulate some donations to the LDF. (Which I could really use by the way, my legal costs have now far exceeded the sum of that generous effort.) At any rate, the stories (which as far as I know aren't published yet) will presumably appear on Wired.com and on ZDNet's ExtremeTech.com. >since at this point >i'll betcha you don't get much business from the company <G>. I'm not counting those chickens! On the other hand, I've tried to be friendly and helpful, and I think they recognize that. >this is better than a soap opera. It's quite a drama all right. pchelp ---------- From: Milly <no_sp@m.gov> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 19:13:51 +0100 Organization: Cecil-ID: <d020c222mtx5qgtfib3f1s230alxibzj> Message-ID: <MPG.15985517b942d9e3989dc3@207.71.92.194> NNTP-Posting-Date: Mon, 18 Jun 2001 18:12:16 +0000 (UTC) In article <3b2e40da.172439836@news.grc.com>, pchelp said... > Graciella <graciella@thisis.invalid> wrote: > > >> Indeed. I just spoke to another journalist. > >> I guess my site's going to get some hits. I beter warn the ISP. > > >hopefully some good publicity for all your efforts, > > I haven't much use for publicity, unless perhaps it were to stimulate > some donations to the LDF. (Which I could really use by the way, my > legal costs have now far exceeded the sum of that generous effort.) > > At any rate, the stories (which as far as I know aren't published yet) > will presumably appear on Wired.com and on ZDNet's ExtremeTech.com. You found and nailed the hole, acting quickly and responsibly in the interests of the ordinary punters whose confidential information was compromised (yet with patience and compassion for the gormless site owner). This is *EXACTLY* the sort of thing which belongs on your site. So get the tale written and up on your site, with [Name Withheld] until the appropriate time, and ask your press contacts to link and credit you accordingly. "I haven't much use for publicity" indeed. This is no time to hide your light under a bushel. If nothing else you owe it to the people who have supported and contributed to your cause so far. Now stop pissing about - sheesh. -- Milly ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 18:34:24 GMT Message-ID: <3b2e4978.174646298@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 18:32:33 +0000 (UTC) Milly <no_sp@m.gov> wrote: >This is *EXACTLY* the sort of thing which belongs on your site. >So get the tale written and up on your site, with [Name Withheld] until >the appropriate time, and ask your press contacts to link and credit you >accordingly. >"I haven't much use for publicity" indeed. This is no time to hide your >light under a bushel. If nothing else you owe it to the people who have >supported and contributed to your cause so far. >Now stop pissing about - sheesh. Ah, Milly. You've set me right yet again. I'll get on it as soon as I've dealt with a couple of needy customers. pchelp ---------- From: Graciella <graciella@thisis.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 14:21:05 -0400 Organization: <z4r451ss1o4qrq3444ohubgmthltysoj> Message-ID: <MPG.15981099889b2e7c989935@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 18:19:48 +0000 (UTC) In article <3b2e40da.172439836@news.grc.com>, pchelp@nwi.net says... > At any rate, the stories (which as far as I know aren't published yet) > will presumably appear on Wired.com and on ZDNet's ExtremeTech.com. good! we'll watch for it. unfortunately, many of the people whose info is at risk are unlikely to read the 'geekier' media <G>. but maybe the company will do the right thing and notify users after all. </pollyanna> -- Graciella! ---------- From: El Gato Grande <elgatograndeblue@watertechemail.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 23:39:54 -0500 Organization: <oh2th3aryzge2ch1ex3cla1zycesrqq2> Message-ID: <jqltitgub6frmrcbcn84l1rtsb9o53rk1a@4ax.com> Content-Type: text/plain; charset=us-ascii NNTP-Posting-Date: Tue, 19 Jun 2001 04:38:07 +0000 (UTC) X-No-archive: yes On Mon, 18 Jun 2001 17:59:33 GMT, pchelp@nwi.net (pchelp) wrote: <snip> >I've tried to be >friendly and helpful, and I think they recognize that. <snip> No good deed goes unpunished. ;-} Remove the blue water to reply. "I don't think they make any software that will protect you from ignorant managment." -Robert Wycoff- ---------- From: "Robert Taylor" <RobertTaylor@SpamCop.net> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 18:28:58 -0400 Organization: <dpionfo3kfyuowvumuchwhxpevqm0irk> Message-ID: <9glv8h$278j$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 22:27:30 +0000 (UTC) Milly <no_sp@m.gov> wrote in message news:MPG.15982c62db00e156989db9@207.71.92.194... | In article <3b2e18f8.162228545@news.grc.com>, pchelp said... | > Milly <no_sp@m.gov> wrote: | > | > >I'm late to this, but congratulations on a job well done, in all | > >respects. [] I like Milly. Robert [] | > | > I will hesitate a while yet, but at this point I think I'll be | > announcing the business name publicly. | | They don't deserve it, but perhaps a warning to the business that that | will be your action if the hole is still accessible in XX minutes/hours | (and ever reappears)? (At this stage, in the interests of the CC'holders | alone - sod the business itself). | ^^^^^^^^^^^^^^^^^ | -- | Milly ---------- From: ouroboros@apexmail.com (»Q«) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 16:46:12 +0000 (UTC) Organization: this space for sale or rent Message-ID: <Xns90C4776E8314EitsmeitsQ@127.0.0.1> NNTP-Posting-Date: Mon, 18 Jun 2001 16:46:12 +0000 (UTC) Posted by pchelp, in article news:3b2e18f8.162228545@news.grc.com: >>I'm late to this, but congratulations on a job well done, in all >>respects. > > Better save the congrats for a bit. > > The site is back up, and the "hole" is open. > > I am totally flabbergasted. !!!! Does it appear that they tried and failed again to fix things, or that they're now acting in bad faith? »Q« -- If you're not part of the solution, then you're part of the precipitate. - S. Wright ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:34:26 GMT Message-ID: <3b2e37c3.170113109@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 17:32:36 +0000 (UTC) ouroboros@apexmail.com (»Q«) wrote: >Posted by pchelp, in article news:3b2e18f8.162228545@news.grc.com: >>>I'm late to this, but congratulations on a job well done, in all >>>respects. >> Better save the congrats for a bit. >> The site is back up, and the "hole" is open. >> I am totally flabbergasted. >!!!! >Does it appear that they tried and failed again to fix things, or that >they're now acting in bad faith? It was online for at least a couple of hours, this morning, possibly much longer. Then it went off, then back on and this time with the script working more properly. My guess is, the web server is not located at the place of business. So they had it back online while the owner (himself) worked over the scripting from remote to repair it. That most certainly wouldn't have been my choice of methods. But at least it's fixed now. pchelp ---------- From: Calvin Crumrine <Calvin_Crumrine@dced.state.ak.us> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 14:19:59 -0800 Organization: Alaska Division of Investments Message-ID: <3B2E7E8F.84A006D1@dced.state.ak.us> Content-Type: text/plain; charset=iso-8859-1 NNTP-Posting-Date: Mon, 18 Jun 2001 22:11:06 +0000 (UTC) pchelp wrote: > ouroboros@apexmail.com (»Q«) wrote: > > >Posted by pchelp, in article news:3b2e18f8.162228545@news.grc.com: > > >>>I'm late to this, but congratulations on a job well done, in all > >>>respects. > > >> Better save the congrats for a bit. > >> The site is back up, and the "hole" is open. > >> I am totally flabbergasted. > > >!!!! > >Does it appear that they tried and failed again to fix things, or that > >they're now acting in bad faith? > > It was online for at least a couple of hours, this morning, possibly > much longer. Then it went off, then back on and this time with the > script working more properly. > > My guess is, the web server is not located at the place of business. So > they had it back online while the owner (himself) worked over the > scripting from remote to repair it. > > That most certainly wouldn't have been my choice of methods. But at > least it's fixed now. > > pchelp Or, it could be someone who "didn't get the word" noticing that the server was down & bringing it back online. There's a story about something like that happening at a military base-a security audit showed an account that still had its default password set so the account was disabled. Come shift change both the account user & the night administator come on & word didn't get passed along. The user can't log on so he goes to the administrator who sees that the account is disabled & simply reenables it, default password & all. So much for security. If you're going to take something offline until it's fixed then you really need to make sure that it stays offline until then. Too often people think it's offline 'by accident'. ---------- From: Carlene <l6xso6xcxj5xvlg001@DIEsneakeSPAMMERmail.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 15:24:44 -0700 Message-ID: <MPG.15981f8a89deed6a98969c@207.71.92.194> NNTP-Posting-Date: Mon, 18 Jun 2001 22:23:24 +0000 (UTC) X-Cecil-ID: <pwmqyfql2xiprbwwlrr2m2rkgcefouhd> Cecil-ID: <pwmqyfql2xiprbwwlrr2m2rkgcefouhd> Good speculating! But alas, PCHELP's conjecture does in my mind, seem to be the most "likely" scenario. The details of the reality we shall soon see or may never know. In article <3B2E7E8F.84A006D1@dced.state.ak.us>, Calvin_Crumrine@dced.state.ak.us says... > Or, it could be someone who "didn't get the word" noticing that the server > was down & bringing it back online. There's a story about something like > that happening at a military base-a security audit showed an account that > still had its default password set so the account was disabled. Come shift > change both the account user & the night administator come on & word didn't > get passed along. The user can't log on so he goes to the administrator who > sees that the account is disabled & simply reenables it, default password & > all. So much for security. If you're going to take something offline until > it's fixed then you really need to make sure that it stays offline until > then. Too often people think it's offline 'by accident'. > > ---------- From: Graciella <graciella@thisis.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 13:42:43 -0400 Organization: <z4r451ss1o4qrq3444ohubgmthltysoj> Message-ID: <MPG.1598079e82bd78b0989930@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 17:41:26 +0000 (UTC) In article <3b2e18f8.162228545@news.grc.com>, pchelp@nwi.net says... > I just talked to a journalist about it. The fecal matter is gonna hit > the rotary device, I do believe. absolutely the best move...users are warned (sort of...), the company gets much deserved egg (or worse) on its face, you get the good publicity you deserve, and the journalist looks good. win-win is how i see it. otoh, some tiny voice inside (my little trusting pollyanna) still can't imagine there isn't some logical explanation for the site being up, after the guy was soooo concerned on the phone. (yeah, graciella, and i've got a bridge to sell 'ya <G>). -- Graciella! ---------- From: RedLeg <[redacted]> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 01:59:12 +0000 (UTC) Organization: This space not for sale nor rent! Message-ID: <Xns90C4D5C1DDF4Emy155mmWorth@RedLegdotFire!!> NNTP-Posting-Date: Tue, 19 Jun 2001 01:59:12 +0000 (UTC) On or about, Mon 18 Jun 2001 01:58:28 (Local:), "pchelp" captured our attention for a moment with the following message: > But my considerations for withholding the name go beyond the immediate > security of the data. I believe it would be most fair of me to allow > the company to take its own action (or not) and to _then_ respond > accordingly. > > Naming them is not something I'll rush to do. I can't reverse the > release of such information. I wish to make that decision only with > great care. > FWIW, I believe this is (was) a very wise course of action. Having read the rest of the thread and developements, you did the unquestionably right thing Keith. Certainly by saving lots of customers grief, (and hopefully acknowledged through a belated thank you) you also saved the company from themselves and potential lawsuits. Hope they can get their head out of their second point of contact and show you some appreciation. Cheers bro, keep fighting the good fight! -- m/s, RedLeg "The secret of a leader lies in the tests he has faced over the whole course of his life and the habit of action he develops in meeting those tests." - Gail Sheehy ---------- From: Gryph <gryphonn@austarnet_deleteme_.com.au> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:21:24 +1000 Organization: Gryphonn Design Message-ID: <MPG.159848f1ec6f8fae989ad9@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 07:24:06 +0000 (UTC) In article <3b2d47e5.108697925@news.grc.com>, pchelp@nwi.net says... > RedLeg <[redacted]> wrote: > > >We are watching, with interest...we're just a real quiet bunch today <g> > >(keep fighting the good fight!;) > > Glad to know it! > > Wel, now there is more to tell. > > The business owner did call me, and we concluded that conversation just > moments ago. > > He's a polite and soft-spoken Asian gentleman, and he showed real > concern. > > He was (of course) surprised to learn the problem still existed. I > explained the simple process: turn off Javascript, enter the same URL > that's displayed on the printed invoices they send to all their > customers, and the record is visible. That simple. > > I emailed him a sample of the "evil" URL so he could verify it from > home. He said the site would be turned off immediately and the problem > fixed. (As of this moment, the site is still online, but I presume he's > having to call someone at his IPP or at his place of business in order > to shut it down.) > > I pointed out the possibility that the exposure may have been > deliberate. He soberly agreed it was possible. > > He said he'd had no reports of credit card fraud. > > He promised to follow up and inform me of the outcome. > > pchelp > Hi pc :o) (reminds me of TC [Top Cat]) I'm reading the thread with great interest. It has the makings of an excellent case-study in disclosure. Cheers, Gryph -- "My Supersonic Sonar Radar will help me!!" ---------- From: "Hilly" <petmypaw@bellsouth.net> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 19:31:06 -0500 Message-ID: <9gji4t$2ov5$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 00:31:25 +0000 (UTC) "pchelp" <pchelp@nwi.net> wrote in message news:3b2d40cf.106883645@news.grc.com... <snip> > (I don't know if anyone's following this tale. I'm seeing no responses > on the thread... Hope it's of interest to y'all!) I'm interested. It's outrageous, IMO. Hilly. ---------- From: "Boris Lav" <boris@accesscomm.ca> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 18:39:39 -0600 Message-ID: <9gjiku$2pip$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 00:39:58 +0000 (UTC) Yes, watching it here too Boris, Canada "Hilly" <petmypaw@bellsouth.net> wrote in message news:9gji4t$2ov5$1@news.grc.com... > > "pchelp" <pchelp@nwi.net> wrote in message news:3b2d40cf.106883645@news.grc.com... > <snip> > > (I don't know if anyone's following this tale. I'm seeing no responses > > on the thread... Hope it's of interest to y'all!) > > I'm interested. It's outrageous, IMO. > > Hilly. > > ---------- From: "Frank Gingrich" <gingrich@speakeasy.org> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 20:51:41 -0400 Message-ID: <9gjj7u$2q8k$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 00:50:06 +0000 (UTC) It's fascinating! Like watching a horror show. Most of us (I guess) don't have much to contribute to this tale. Except, perhaps, our credit card numbers. :) Thanks, pchelp. Frank "pchelp" <pchelp@nwi.net> wrote in message news:3b2d40cf.106883645@news.grc.com... > I wrote: > > >I have now spoken with that agent, explained my need to contact the > >owner and she is now attempting to reach him. > > After some time with no response from the owner, I called the agent > again. > > She said she has passed on the message, and she said to me that the > owner considers the problem already has been solved as of this morning! > > Which of course is not the case. > > She was very kind and polite, but she has no desire to follow up further > on the matter. I can hardly blame her! > > If the business owner chooses not to call me today, I presume I'll have > to contact them tomorrow, Monday, and attempt to follow up. > > I have confirmed that their site remains up and that the private data of > their entire customer base is still easily accessible. > > What a shame. The consequences of ignorance are little different from > those of evil. > > pchelp > > > (I don't know if anyone's following this tale. I'm seeing no responses > on the thread... Hope it's of interest to y'all!) ---------- From: RedLeg <[redacted]> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 01:34:49 +0000 (UTC) Organization: This space not for sale nor rent! Message-ID: <Xns90C3D1A08815my155mmWorth@RedLegdotFire!!> NNTP-Posting-Date: Mon, 18 Jun 2001 01:34:49 +0000 (UTC) On or about, Sun 17 Jun 2001 19:51:41 (Local:), "Frank Gingrich" captured our attention for a moment with the following message: > Most of us (I guess) > don't have much to contribute to this tale. Except, perhaps, our > credit card numbers. :) > ouch <BG> -- m/s, RedLeg "If you don't know where you're going, you'll end up somewhere else." - Yogi Berra ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 01:41:06 GMT Message-ID: <3b2d5c16.113867101@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 01:39:22 +0000 (UTC) "Frank Gingrich" <gingrich@speakeasy.org> wrote: >It's fascinating! Like watching a horror show. Most of us (I guess) >don't have much to contribute to this tale. Except, perhaps, our >credit card numbers. :) LOL! Lessee. Yep, I have yours right here! ;-) pchelp ---------- From: Graciella <graciella@thisis.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 21:12:56 -0400 Organization: <z4r451ss1o4qrq3444ohubgmthltysoj> Message-ID: <MPG.15971f9f4556b8a3989926@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 01:11:33 +0000 (UTC) In article <3b2d40cf.106883645@news.grc.com>, pchelp@nwi.net says... > (I don't know if anyone's following this tale. I'm seeing no responses > on the thread... Hope it's of interest to y'all!) are you kidding?...this is right up our little paranoid alleys <G>. you've certainly gone the extra mile to try to help their sorry butts...i for one think you should contact the sympathetic media. at first i wondered why you weren't naming the company even now, but i realize that that would be making the info accessible to 'baddies' as well. keep us posted. -- Graciella! ---------- From: Michael A. Wood <coldmoon@wave-offspam.net> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 21:44:13 -0400 Message-ID: <20010617214411.E2AC.COLDMOON@wave-offspam.net> <3b2d0411.91331105@news.grc.com> <MPG.1596e060e5def917989924@news.grc.com> <3b2d1900.96690999@news.grc.com> <3b2d207d.98607650@news.grc.com> <3b2d40cf.106883645@news.grc.com> Content-Type: text/plain; charset="US-ASCII" NNTP-Posting-Date: Mon, 18 Jun 2001 01:39:43 +0000 (UTC) Go man GO! I'm on the edge of my seat <g> God I'm glad I don't have a credit card! -- Michael A. Wood <coldmoon@wave-offspam.net> coldmoon over darkwater ... ---------- From: "airratt" <airratt@tampabay.rr.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 10:50:49 -0400 Message-ID: <9gl4dg$16v5$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 14:49:20 +0000 (UTC) I am watching also.I am very curious who the company is. "pchelp" <pchelp@nwi.net> wrote in message news:3b2d40cf.106883645@news.grc.com... > I wrote: > > >I have now spoken with that agent, explained my need to contact the > >owner and she is now attempting to reach him. > > After some time with no response from the owner, I called the agent > again. > > She said she has passed on the message, and she said to me that the > owner considers the problem already has been solved as of this morning! > > Which of course is not the case. > > She was very kind and polite, but she has no desire to follow up further > on the matter. I can hardly blame her! > > If the business owner chooses not to call me today, I presume I'll have > to contact them tomorrow, Monday, and attempt to follow up. > > I have confirmed that their site remains up and that the private data of > their entire customer base is still easily accessible. > > What a shame. The consequences of ignorance are little different from > those of evil. > > pchelp > > > (I don't know if anyone's following this tale. I'm seeing no responses > on the thread... Hope it's of interest to y'all!) ---------- From: Paul Rupe <prupe@nc.rr.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 21:12:18 -0400 Message-ID: <9gjkf9$2rct$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 01:11:06 +0000 (UTC) pchelp@nwi.net (pchelp) wrote in news:3b2d1900.96690999@news.grc.com: > I've been talking to some friends about it. We quickly discovered that > the problem has to do with Javascript. Using a Javascript-enabled > browser, the order pages will produce a persistent popup demanding the > zip code of the buyer before it will disply the order. But the whole > page of order info is also delivered in the same page! Disabling > Javascript results in a plain display of the whole thing. Not nearly as bad as this case, but I found a site that could be hacked without even trying. Their order form used Javascript to compute the price of an order, which worked real well when I had it disabled. So all I had to do was strip out the READONLY attribute on the <INPUT> fields with Proxomitron and I could "name my own price", heh. The server just blindly accepted whatever value for order_total the client sent. I was too nice to order 10 of everything for $0, but it would have happily let me. I sent an e-mail to their webmaster a month ago and it's still not fixed. > Evidently the folks at the vendor's place of business are unable to see > the problem. They try to access the "evil" URL with a script-enabled > browser and it LOOKS like there's nothing to see. They presumably > checked out my claim that the data was exposed and concluded that it > was not. How much do you want to bet they'll "fix" it with something like <noscript> You must enable Javascript to view this page. </noscript> It amazes me how many web designers don't understand basic concepts like "don't assume ANYTHING about the guy on the other end of the socket". -- Paul Rupe "She smiled, in the end." p r u p e @ n c . r r . c o m ---------- From: Carlene <l6xso6xcxj5xvlg001@DIEsneakeSPAMMERmail.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 02:29:38 -0700 Message-ID: <MPG.159769d938f424ee989699@207.71.92.194> NNTP-Posting-Date: Mon, 18 Jun 2001 09:28:17 +0000 (UTC) X-Cecil-ID: <pwmqyfql2xiprbwwlrr2m2rkgcefouhd> Cecil-ID: <pwmqyfql2xiprbwwlrr2m2rkgcefouhd> In article <9gjkf9$2rct$1@news.grc.com>, prupe@nc.rr.invalid says... > Not nearly as bad as this case, but I found a site that could be hacked > without even trying. Their order form used Javascript to compute the price > of an order, which worked real well when I had it disabled. So all I had > to do was strip out the READONLY attribute on the <INPUT> fields with > Proxomitron and I could "name my own price", heh. The server just blindly > accepted whatever value for order_total the client sent. I was too nice to > order 10 of everything for $0, but it would have happily let me. I sent an > e-mail to their webmaster a month ago and it's still not fixed. > raaaaaa haw haw haw haw haw haw haw Irresistable. I'll bet that's common! > > Evidently the folks at the vendor's place of business are unable to see > > the problem. They try to access the "evil" URL with a script-enabled > > browser and it LOOKS like there's nothing to see. They presumably > > checked out my claim that the data was exposed and concluded that it > > was not. > > How much do you want to bet they'll "fix" it with something like > <noscript> > You must enable Javascript to view this page. > </noscript> > > It amazes me how many web designers don't understand basic concepts like > "don't assume ANYTHING about the guy on the other end of the socket". > "How Many" indeed! My point above! ---------- From: "Robert Taylor" <RobertTaylor@SpamCop.net> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Sun, 17 Jun 2001 21:59:06 -0400 Organization: <dpionfo3kfyuowvumuchwhxpevqm0irk> Message-ID: <9gjn6k$2u7m$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 01:57:41 +0000 (UTC) Graciella <graciella@thisis.invalid> wrote in message news:MPG.1596e060e5def917989924@news.grc.com... | In article <3b2d0411.91331105@news.grc.com>, pchelp@nwi.net says... | > Well, folks, their site is back up and there is NO CHANGE. | > That's right. Their customers' personal info and credit card numbers | > are world-readable. [] | unbelievable! if it includes either your or your client's info, take | screen shots, run don't walk to the nearest lawyer, and sue their ass. [] Why Miss Graciella, you astonish me... My, my, I do declayhya. Such language ! ;~) Regards, Robert ( P.S. For the literal-minded out there: * Just Kidding !! * ) P.P.S. PCHELP: I am also watching this thread with interest, as are, I'm sure, many others. | | -- | Graciella! ---------- From: Graciella <graciella@thisis.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 09:18:56 -0400 Organization: <z4r451ss1o4qrq3444ohubgmthltysoj> Message-ID: <MPG.1597c9c85fa3ccbf98992b@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 13:17:37 +0000 (UTC) In article <9gjn6k$2u7m$1@news.grc.com>, RobertTaylor@SpamCop.net says... > Why Miss Graciella, you astonish me... My, my, I do declayhya. Such language > ! ;~) heck, you shoulda seen what i wrote first...us classy dames sure can swear when we're riled up <G>... -- Graciella! ---------- From: "Robert Taylor" <RobertTaylor@SpamCop.net> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 18:07:21 -0400 Organization: <dpionfo3kfyuowvumuchwhxpevqm0irk> Message-ID: <9glu00$25sj$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 22:05:53 +0000 (UTC) Graciella <graciella@thisis.invalid> wrote in message news:MPG.1597c9c85fa3ccbf98992b@news.grc.com... | In article <9gjn6k$2u7m$1@news.grc.com>, RobertTaylor@SpamCop.net says... | | > Why Miss Graciella, you astonish me... My, my, I do declayhya. Such language | > ! ;~) | | heck, you shoulda seen what i wrote first...us classy dames sure can | swear when we're riled up <G>... | [] Good ! ;~) | -- | Graciella! ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 15:59:40 GMT Message-ID: <3b2e254d.165386358@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 15:57:50 +0000 (UTC) OK, the site is down again. And oh, things are happening. That journalist is a fireball. pchelp ---------- From: "Walter B" <walter@antispam.add> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 12:28:14 -0400 Organization: Home User <wav3dlikd55wsfslvatcedlkgsb5lzzs> Message-ID: <9gla53$1dq9$1@news.grc.com> Content-Type: text/plain; charset="iso-8859-1" NNTP-Posting-Date: Mon, 18 Jun 2001 16:27:16 +0000 (UTC) The power of the press! --=20 --=20 Walter B _______ "pchelp" <pchelp@nwi.net> wrote in message = news:3b2e254d.165386358@news.grc.com... >=20 > OK, the site is down again. >=20 > And oh, things are happening. That journalist is a fireball. >=20 > pchelp ---------- From: ouroboros@apexmail.com (»Q«) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 16:46:17 +0000 (UTC) Organization: this space for sale or rent Message-ID: <Xns90C477B41F3BDitsmeitsQ@127.0.0.1> NNTP-Posting-Date: Mon, 18 Jun 2001 16:46:17 +0000 (UTC) Posted by pchelp, in article news:3b2e254d.165386358@news.grc.com: > OK, the site is down again. > > And oh, things are happening. That journalist is a fireball. Good. I think it's about time they fly you in and pay you to throughly fix things. »Q« -- If you're not part of the solution, then you're part of the precipitate. - S. Wright ---------- From: NCaylor <ncaylor@theriver.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 09:17:28 -0700 Message-ID: <3B2E2998.46E649A3@theriver.com> Content-Type: text/plain; charset=us-ascii NNTP-Posting-Date: Mon, 18 Jun 2001 16:15:14 +0000 (UTC) Great job, pchelp!! You've done this company one humongous favor. Too bad they haven't yet cleaned up their act. Before making any public disclosures, it might be wise for you to run all this by your own attorney. In this sue-happy society of ours its best to keep your own backside as well covered as possible. Norman ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 16:42:17 GMT Message-ID: <3b2e2a41.166654094@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 16:40:27 +0000 (UTC) NCaylor <ncaylor@theriver.com> wrote: >Great job, pchelp!! You've done this company one humongous favor. Too >bad they haven't yet cleaned up their act. Thanks. I've just received an email from the owner, who asked me to try the "exploit" again. He has evidently repaired the script so no data gets out. I added a few bits of advice in my response. >Before making any public disclosures, it might be wise for you to run >all this by your own attorney. In this sue-happy society of ours its >best to keep your own backside as well covered as possible. At this point the cat is out of the bag. At least one journalist knows all. pchelp ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 19:50:56 GMT Message-ID: <3b2e5b94.179283245@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 19:49:04 +0000 (UTC) http://www.wired.com/news/ebiz/0,1272,44613,00.html pchelp ---------- From: paddybythesea@myrealbox.com Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 20:23:46 GMT Organization: <2qos020mgaxpom5nbnx0sfnlqrpyd0bz> Message-ID: <3b2e621b.27450166@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 20:23:31 +0000 (UTC) On Mon, 18 Jun 2001 19:50:56 GMT, pchelp@nwi.net (pchelp) wrote: > >http://www.wired.com/news/ebiz/0,1272,44613,00.html > >pchelp Hmm......Reminds me of a well known song. Cheers Paddy. "Send lawyers guns and money,the sh*t has hit the fan". Warren Zevon ---------- From: ouroboros@apexmail.com (»Q«) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 21:06:58 +0000 (UTC) Organization: this space for sale or rent Message-ID: <Xns90C4A21CE8CCAitsmeitsQ@127.0.0.1> NNTP-Posting-Date: Mon, 18 Jun 2001 21:06:58 +0000 (UTC) Posted by pchelp, in article news:3b2e5b94.179283245@news.grc.com: > http://www.wired.com/news/ebiz/0,1272,44613,00.html Wow. And those guys have a pretty good reputation. Um, had. That site should *never* have gone back online until everyone, including the owner, was *sure* that it was secure. They deserve any losses this causes for them, imo. Keith, I've got a lot of respect for your discretion in handling all this, and for your eventual unpleasant but necessary decision to take it to the press. »Q« -- If you're not part of the solution, then you're part of the precipitate. - S. Wright ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 21:16:04 GMT Message-ID: <3b2e6ebd.184188837@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 21:14:11 +0000 (UTC) ouroboros@apexmail.com (»Q«) wrote: >Posted by pchelp, in article news:3b2e5b94.179283245@news.grc.com: >> http://www.wired.com/news/ebiz/0,1272,44613,00.html >Wow. And those guys have a pretty good reputation. >Um, had. Yeah, that's the part I don't like. It's pretty tough. >That site should *never* have gone back online until everyone, >including the owner, was *sure* that it was secure. They deserve any >losses this causes for them, imo. Even if the backlash is to a great degree "deserved" for their betrayal of their clients, I believe it wasn't intentional. >Keith, I've got a lot of respect for your discretion in handling all this, >and for your eventual unpleasant but necessary decision to take it to the >press. Thanks, »Q«. I sleep well at night, and I think that won't change. pchelp ---------- From: ouroboros@apexmail.com (»Q«) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 23:08:59 +0000 (UTC) Organization: this space for sale or rent Message-ID: <Xns90C4B7E1B55A0itsmeitsQ@127.0.0.1> NNTP-Posting-Date: Mon, 18 Jun 2001 23:08:59 +0000 (UTC) Posted by pchelp, in article news:3b2e6ebd.184188837@news.grc.com: >>That site should *never* have gone back online until everyone, >>including the owner, was *sure* that it was secure. They deserve any >>losses this causes for them, imo. > > Even if the backlash is to a great degree "deserved" for their > betrayal of their clients, I believe it wasn't intentional. I was too harsh - I'm sure there are a lot of good people there who do not deserve the loss of income and employment that may ensue. If they stay afloat, I'll consider them next time I need hardware - over the next few weeks and months, I think it will be difficult to find a firm that will be more concerned about security than they will! A greater good may be served by the fallout if other e-businesses become more concerned about making *sure* their sites are secure. If I were starting an online retail operation, one of the first things I would do would be to hire an independent security consultant (know any good ones? ;-), and I'd bring him back for a look every time any changes were made to the ordering system. I'd feel a great deal better about buying things online if this were SOP for e-tailers. »Q« -- If you're not part of the solution, then you're part of the precipitate. - S. Wright ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 23:23:00 GMT Message-ID: <3b2e8b16.191446688@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 23:21:07 +0000 (UTC) ouroboros@apexmail.com (»Q«) wrote: >Posted by pchelp, in article news:3b2e6ebd.184188837@news.grc.com: >>>That site should *never* have gone back online until everyone, >>>including the owner, was *sure* that it was secure. They deserve any >>>losses this causes for them, imo. >> Even if the backlash is to a great degree "deserved" for their >> betrayal of their clients, I believe it wasn't intentional. >I was too harsh - I'm sure there are a lot of good people there who do >not deserve the loss of income and employment that may ensue. If they >stay afloat, I'll consider them next time I need hardware - over the >next few weeks and months, I think it will be difficult to find a firm >that will be more concerned about security than they will! I'm not so sure now. Michelle Delio of Wired has sent me a copy of a mass of pure bullshit they wrote in response. They're implying I did something illegal, and acted improperly in disclosing the exploit to Wired -- although I only communicated with her _after_ they had shut down the server for the second time and I believed the hole could not possibly be allowed to open again. They've falsely claimed the ASP page was only briefly and erroneously available to the Net at large, described the access as a "hack" and said that I used some sort of "workaround" after the (apparently nonexistent) fix they claim was done done on Saturday. I have an urgent appointment at this moment, no time to post it. I'll do so later on, at which time there may also be more to report. I've been inclined to cut them a lot of slack, but these folks are doing nothing now to justify my forebearance; and a lot to confirm that abject irresponsibility must lie behind the whole affair. >A greater good may be served by the fallout if other e-businesses become >more concerned about making *sure* their sites are secure. If I were >starting an online retail operation, one of the first things I would do >would be to hire an independent security consultant (know any good >ones? ;-), and I'd bring him back for a look every time any changes were >made to the ordering system. I'd feel a great deal better about buying >things online if this were SOP for e-tailers. Me, too. For the record, I'm selling no such service. I'm sure there are plenty of people with better skills than mine for that particular purpose. pchelp ---------- From: Carlene <l6xso6xcxj5xvlg001@DIEsneakeSPAMMERmail.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:50:58 -0700 Message-ID: <MPG.159841aed05f28ca98969d@207.71.92.194> NNTP-Posting-Date: Tue, 19 Jun 2001 00:49:37 +0000 (UTC) X-Cecil-ID: <pwmqyfql2xiprbwwlrr2m2rkgcefouhd> Cecil-ID: <pwmqyfql2xiprbwwlrr2m2rkgcefouhd> Well SO FAR, all postings here have demonstrated your inarguable integrity in the handling of this matter, but I suspect it will not be long until the ignorant begin to post that you are slime/scum -- a hacker who should be prosecuted. It's at that point I would think you to have been harmed, your reputation, and even your ability attract new clients and make a living. We all know what recourse is available from there. For the record, I see NO irony or similarity between your existing situation with paris, and the potential offense you could mount should your name be smeared over this, even if just in these forums. In article <3b2e8b16.191446688@news.grc.com>, pchelp@nwi.net says... > I'm not so sure now. Michelle Delio of Wired has sent me a copy of a > mass of pure bullshit they wrote in response. > > They're implying I did something illegal, and acted improperly in > disclosing the exploit to Wired -- although I only communicated with her > _after_ they had shut down the server for the second time and I believed > the hole could not possibly be allowed to open again. They've falsely > claimed the ASP page was only briefly and erroneously available to the > Net at large, described the access as a "hack" and said that I used some > sort of "workaround" after the (apparently nonexistent) fix they claim > was done done on Saturday. > > I have an urgent appointment at this moment, no time to post it. I'll > do so later on, at which time there may also be more to report. > > I've been inclined to cut them a lot of slack, but these folks are doing > nothing now to justify my forebearance; and a lot to confirm that abject > irresponsibility must lie behind the whole affair. <snip> > > pchelp > ---------- From: ouroboros@apexmail.com (»Q«) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 01:42:48 +0000 (UTC) Organization: this space for sale or rent Message-ID: <Xns90C4D2307CB94itsmeitsQ@127.0.0.1> NNTP-Posting-Date: Tue, 19 Jun 2001 01:42:48 +0000 (UTC) Posted by Carlene, in article news:MPG.159841aed05f28ca98969d@207.71.92.194: > Well SO FAR, all postings here have demonstrated your inarguable > integrity in the handling of this matter Not only that, Keith's play-by-play postings have time-stamps and are in the hands of a third-party archiver (Steve) who will keep them forever. I thought pchelp was just giving us a great story, but he was also creating a verifiable log of his actions. This is an example of Smart Thinking. »Q« -- If you're not part of the solution, then you're part of the precipitate. - S. Wright ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 05:44:00 GMT Message-ID: <3b2ee5e1.295732@news.grc.com> NNTP-Posting-Date: Tue, 19 Jun 2001 05:42:35 +0000 (UTC) ouroboros@apexmail.com (»Q«) wrote: >Posted by Carlene, in article >news:MPG.159841aed05f28ca98969d@207.71.92.194: >> Well SO FAR, all postings here have demonstrated your inarguable >> integrity in the handling of this matter >Not only that, Keith's play-by-play postings have time-stamps and are in >the hands of a third-party archiver (Steve) who will keep them forever. I >thought pchelp was just giving us a great story, but he was also creating >a verifiable log of his actions. This is an example of Smart Thinking. For that I will take credit. I was aware, as mentioned, that I had stepped into a position of potential liability; not because I was doing the wrong thing but because the potential would exist for accusations by those "irresponsible." Even so, I am surprised they ever moved in that direction. pchelp ---------- From: ouroboros@apexmail.com (»Q«) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 01:58:08 +0000 (UTC) Organization: this space for sale or rent Message-ID: <Xns90C4D3D1BFBD8itsmeitsQ@127.0.0.1> NNTP-Posting-Date: Tue, 19 Jun 2001 01:58:08 +0000 (UTC) Posted by pchelp, in article news:3b2e8b16.191446688@news.grc.com: > Michelle Delio of Wired has sent me a copy of a > mass of pure bullshit they wrote in response. > > They're implying I did something illegal, and acted improperly in > disclosing the exploit to Wired -- although I only communicated with her > _after_ they had shut down the server for the second time and I believed > the hole could not possibly be allowed to open again. They've falsely > claimed the ASP page was only briefly and erroneously available to the > Net at large, described the access as a "hack" and said that I used some > sort of "workaround" after the (apparently nonexistent) fix they claim > was done done on Saturday. >:( <sigh> I'm sure there are some very upset people at HQ, and I wouldn't expect them to have a good attitude about things at the moment. Unfortunately, now that they've issued a press-release e-mail, it may be very difficult for them to back off this fscked-up stance. I'm not optimistic about them changing their spin, but I hope they'll not attack you with legal action. They don't have a toenail to stand on, let alone a leg. (Ianal, btw.) »Q« -- If you're not part of the solution, then you're part of the precipitate. - S. Wright ---------- From: "Ron" <noneed@itsanewsgroup.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 23:20:32 -0400 Message-ID: <9gmgbn$2rrn$1@news.grc.com> NNTP-Posting-Date: Tue, 19 Jun 2001 03:19:19 +0000 (UTC) > Posted by pchelp, in article news:3b2e8b16.191446688@news.grc.com: > > Michelle Delio of Wired has sent me a copy of a > > mass of pure bullshit they wrote in response. > > They're implying I did something illegal, and acted improperly in > > disclosing the exploit to Wired -- although I only communicated with her > > _after_ they had shut down the server for the second time and I believed > > the hole could not possibly be allowed to open again. They've falsely > > claimed the ASP page was only briefly and erroneously available to the > > Net at large, described the access as a "hack" and said that I used some > > sort of "workaround" after the (apparently nonexistent) fix they claim > > was done done on Saturday. Yeah, right. They got caught by the short hairs- LUCKILY BY YOU. This could have easily been a thread on a warez site. In today's climate of (somewhat :)) more security aware surfers, I'm sure more than one person punched in that URL with java disabled. Workaround my @ss. Since I'm yelling out loud now, I better stop. Good job bud! R ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 06:00:33 GMT Message-ID: <3b2ee6b9.512244@news.grc.com> NNTP-Posting-Date: Tue, 19 Jun 2001 05:59:08 +0000 (UTC) ouroboros@apexmail.com (»Q«) wrote: >I'm sure there are some very upset people at HQ, and I wouldn't expect >them to have a good attitude about things at the moment. I said something like that to Michelle. But the more I think about it the less sympathetic I feel. I made a genuine effort to save a lot of people's bacon, including that of ComputerHQ, and I did it without any vaguest desire or expectation of personal gain, in fact I was arguably at personal RISK. These people had better start using their damned heads. Quickly. They had damned well better back off their ass-covering PR bullshit and make peace with me. >Unfortunately, >now that they've issued a press-release e-mail, it may be very difficult >for them to back off this fscked-up stance. You echo my thoughts again. >I'm not optimistic about them >changing their spin, but I hope they'll not attack you with legal action. >They don't have a toenail to stand on, let alone a leg. (Ianal, btw.) I intend to write up the matter for publication on my website, and make a very public response to their statements. I presume they are following this thread, Mr. Chen's email to me referenced these Message-IDs in its header: <3b2bd90d.14771464@news.grc.com> <3b2d0411.91331105@news.grc.com> <MPG.1596e060e5def917989924@news.grc.com> <3b2d1900.96690999@news.grc.com> <3b2d207d.98607650@news.grc.com> <3b2d40cf.106883645@news.grc.com> <Xns90C3C25F57C3Fmy155mmWorth@RedLegdotFire!!> <3b2d47e5.108697925@news.grc.com> <3b2d871a.8109626@news.grc.com> <Xns90C481DE71ECitsmeitsQ@127.0.0.1> <3b2da029.131296679@news.grc.com> To ComputerHQ: be advised you ARE free to contact me. I don't wish to malign you but I'm going to make public statements that refute your press release in an uncompromising manner. At this point I intend to withhold absolutely nothing. Attacking me for this was a very, very big mistake. pchelp copy emailed to Ted Chen ---------- From: "Hilly" <petmypaw@bellsouth.net> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 01:10:58 -0500 Message-ID: <9gmqe8$42a$1@news.grc.com> NNTP-Posting-Date: Tue, 19 Jun 2001 06:11:20 +0000 (UTC) "pchelp" <pchelp@nwi.net> wrote in message news:3b2ee6b9.512244@news.grc.com... <snip> > Attacking me for this was a very, very big mistake. <snip> Heh, someone might want to tell them to at least _stop_ digging the hole. <g> Hilly. ---------- From: "Ray F. Jones" <rfjones@oakcrest.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 01:15:56 -0500 Organization: Oak Crest Concepts <uo44b4bynbnpq5pubud3erahvna2mpe0> Message-ID: <9gmqkr$45e$1@news.grc.com> Content-Type: text/plain; charset="Windows-1252" NNTP-Posting-Date: Tue, 19 Jun 2001 06:14:51 +0000 (UTC) "pchelp" <pchelp@nwi.net> wrote in message news:3b2ee6b9.512244@news.grc.com... > ouroboros@apexmail.com (»Q«) wrote: > <snip> > > To ComputerHQ: be advised you ARE free to contact me. I don't wish to > malign you but I'm going to make public statements that refute your > press release in an uncompromising manner. At this point I intend to > withhold absolutely nothing. > > Attacking me for this was a very, very big mistake. > > pchelp > > copy emailed to Ted Chen pchelp, If my input on my (pre-public) involvement in this debacle will help, let me know. Ray ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 06:19:31 GMT Message-ID: <3b2eeead.2547801@news.grc.com> NNTP-Posting-Date: Tue, 19 Jun 2001 06:18:06 +0000 (UTC) "Ray F. Jones" <rfjones@oakcrest.com> wrote: >"pchelp" <pchelp@nwi.net> wrote in message >news:3b2ee6b9.512244@news.grc.com... >> ouroboros@apexmail.com (»Q«) wrote: >> Attacking me for this was a very, very big mistake. >If my input on my (pre-public) involvement in this debacle will help, >let me know. Please feel free to say whatever you like, Ray. pchelp ---------- From: "Ray F. Jones" <rfjones@oakcrest.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 01:33:03 -0500 Organization: Oak Crest Concepts <uo44b4bynbnpq5pubud3erahvna2mpe0> Message-ID: <9gmrl9$57t$1@news.grc.com> Content-Type: text/plain; charset="Windows-1252" NNTP-Posting-Date: Tue, 19 Jun 2001 06:32:10 +0000 (UTC) "pchelp" <pchelp@nwi.net> wrote in message news:3b2eeead.2547801@news.grc.com... > "Ray F. Jones" <rfjones@oakcrest.com> wrote: > > >"pchelp" <pchelp@nwi.net> wrote in message > >news:3b2ee6b9.512244@news.grc.com... > >> ouroboros@apexmail.com (»Q«) wrote: > > >> Attacking me for this was a very, very big mistake. > > >If my input on my (pre-public) involvement in this debacle will help, > >let me know. > > Please feel free to say whatever you like, Ray. > pchelp, You're doing fine! <g> Just wanted to assure you, and let them know, that you have people who can corroborate the steps (prior to your posts here) you took to correct THEIR mistakes. Ray ---------- From: "Hilly" <petmypaw@bellsouth.net> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 01:24:42 -0500 Message-ID: <9gmr7v$4o9$1@news.grc.com> NNTP-Posting-Date: Tue, 19 Jun 2001 06:25:04 +0000 (UTC) "pchelp" <pchelp@nwi.net> wrote in message news:3b2e8b16.191446688@news.grc.com... <snip> Michelle Delio of Wired has sent me a copy of a mass of pure bullshit they wrote in response. <snip> Is this public? Link? Copy and paste <g>? Hilly. ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 07:08:14 GMT Message-ID: <3b2ef635.4476560@news.grc.com> NNTP-Posting-Date: Tue, 19 Jun 2001 07:06:49 +0000 (UTC) "Hilly" <petmypaw@bellsouth.net> wrote: >"pchelp" <pchelp@nwi.net> wrote in message news:3b2e8b16.191446688@news.grc.com... ><snip> >Michelle Delio of Wired has sent me a copy of a mass of pure bullshit they wrote in response. ><snip> >Is this public? Link? Copy and paste <g>? Oh, sorry about that! Here it is: From: Joe [mailto:joe@ljsystems.com] Sent: Monday, June 18, 2001 5:54 PM To: mdelio@nyc.rr.com Subject: security issues We're trying to find out what and when it happened. Our web development firm has been looking into it, and it seems like it may have been an error by a local sysadmin removing the login requirement for a folder when moving the site to a new server. This was, by the way, not in a part of the site where somebody could get to it unintentionally. A "hack", which is illegal, would have been necessary in order to access it. While we certainly want our site to be secure, and appreciate the work of pchelp, we don't feel that this is much different from Microsoft having a security issue with internet printing a few weeks back. Microsoft is notified about it and then issues a fix. Something we do not appreciate is any forwarding of confidential information from a hack to anybody else before the security hole is closed. This is *at best* irresponsible. We were in contact with pchelp and he knew we were working on it. The reason you were able to hack into it this morning was that the fix was in place at approximately 8am Pacific Time, and since the programmers were working from a remote location all Sunday night the site would from time to time be accessible - but only for those that knew about the hack - we would not expect a web security firm to release that information to anybody, so I hope you don't put in your article that you got the information on how to hack our site from a web security firm - that would sound very strange to me. The security hole is plugged at this time, and the programmers are looking at all options and ways the site can be hacked - including issues with IIS 5.0, ASP and Windows 2000 itself. Issues like these actually makes us lean more towards ISAPI DLLs, which we have never had any reports of breakins through - not even through MS Security holes. We generally use Delphi for making the ISAPI DLLs, if that is of interest to you. If you have any other questions, please feel free to email me: mailto:joe@ljsystems.com Thank You. Joe pchelp ---------- From: "Solo11" <Solo11@UNCLE.gov> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 15:15:40 -0600 Message-ID: <9glqmp$229m$1@news.grc.com> Reply-To: "Solo11" <Solo11@UNCLE.gov> NNTP-Posting-Date: Mon, 18 Jun 2001 21:09:45 +0000 (UTC) Hi Keith, Great work! There is nowhere else were we can get drama, and suspense like this, well maybe at Steve's site! Solo11 "pchelp" <pchelp@nwi.net> wrote in message news:3b2e5b94.179283245@news.grc.com... > > http://www.wired.com/news/ebiz/0,1272,44613,00.html > > pchelp ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 21:19:22 GMT Message-ID: <3b2e6f97.184407448@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 21:17:30 +0000 (UTC) "Solo11" <Solo11@UNCLE.gov> wrote: >Hi Keith, >Great work! >There is nowhere else were we can get drama, and suspense like this, well >maybe at Steve's site! Steve certainly has me far outdone! I just trail along and put on the occasional brief event. Funny, I don't make a point of doing anything newsworthy. It just seems to happen every six months or so. pchelp ---------- From: Graciella <graciella@thisis.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:37:30 -0400 Organization: <z4r451ss1o4qrq3444ohubgmthltysoj> Message-ID: <MPG.15983ea07277a180989937@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 21:36:13 +0000 (UTC) In article <3b2e6f97.184407448@news.grc.com>, pchelp@nwi.net says... > Funny, I don't make a point of doing anything newsworthy. It just seems > to happen every six months or so. <G> inevitable for those of us who just can't seem to myob when it comes to WRONGS, i guess. keep it up! -- Graciella! ---------- From: Graciella <graciella@thisis.invalid> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:35:39 -0400 Organization: <z4r451ss1o4qrq3444ohubgmthltysoj> Message-ID: <MPG.15983e3256501558989936@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 21:34:22 +0000 (UTC) In article <3b2e5b94.179283245@news.grc.com>, pchelp@nwi.net says... > > http://www.wired.com/news/ebiz/0,1272,44613,00.html fantastic writeup, glad you saw it through! one little typo (albeit maybe important since it means the opposite of what you meant): "Little explained that any Web browser with JavaScripting enabled was able to view the records without entering the zip code." should be 'disabled' instead of 'enabled'. clear from the rest of the story though. gonna go back to the thread to see if you've posted the really fun part-- -what kind of response have you gotten NOW from the company??? <G> -- Graciella! ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 21:53:08 GMT Message-ID: <3b2e763f.186111652@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 21:51:16 +0000 (UTC) Graciella <graciella@thisis.invalid> wrote: >In article <3b2e5b94.179283245@news.grc.com>, pchelp@nwi.net says... >> http://www.wired.com/news/ebiz/0,1272,44613,00.html >fantastic writeup, glad you saw it through! Thanks! It's gratifying, although it's been a terrific distraction. >one little typo (albeit maybe >important since it means the opposite of what you meant): >"Little explained that any Web browser with JavaScripting enabled was >able to view the records without entering the zip code." >should be 'disabled' instead of 'enabled'. clear from the rest of the >story though. Quite so. I wish she had also written up my track-down of Mr. Chen. I thought that was a nifty part of the story. >gonna go back to the thread to see if you've posted the really fun part-- >-what kind of response have you gotten NOW from the company??? <G> I've seen nothing from them since Mr. Chen emailed me earlier today to report the script fixed. It's my understanding that the ZDNet/ExtremeTech journalist had lined up an interview with the company's President -- who, it turns out, is a Mr. Lee -- not the same guy as Ted Chen, whom I tracked down yesterday. So my characterization of him as "owner" was evidently incorrect. Ted is listed as the Registered Agent for ComputerHQ.Com, Inc., and his name is on the domain record for computerhq.com. But I wasn't able to get a listing of the corporate officers via the CA State Dept website. That requires a phone order and is sent by snail-mail. pchelp ---------- From: "David Hansen" <dhansen@NoSpamtransmetrics.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 14:56:59 -0700 Organization: Transmetrics, Inc. Message-ID: <9gltf2$2595$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 21:56:50 +0000 (UTC) "pchelp" <pchelp@nwi.net> wrote in message news:3b2e5b94.179283245@news.grc.com... > > http://www.wired.com/news/ebiz/0,1272,44613,00.html > You try to help some people.... "You hacked into the site, didn't you? How else could you see all this information? If you didn't hack into it, then someone else did and you're as bad as them for looking at my information. You should have just turned the computer off and walked away," said Tom Bellflour, a ComputerHQ client, who said he ordered products using his girlfriend's credit card. -- -Dave /;^{D> (Warning: Reply-to address has been changed - Death To Spam!) PC Help needs Our HELP!! Lockdown 2000 scam^H^H^H^H Law Suit http://www.pchelpers.org/ http://www.pc-help.org ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 22:02:55 GMT Message-ID: <3b2e79e8.187048645@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 22:01:03 +0000 (UTC) "David Hansen" <dhansen@NoSpamtransmetrics.com> wrote: >"pchelp" <pchelp@nwi.net> wrote in message >news:3b2e5b94.179283245@news.grc.com... >> http://www.wired.com/news/ebiz/0,1272,44613,00.html >You try to help some people.... >"You hacked into the site, didn't you? How else could you see all this >information? If you didn't hack into it, then someone else did and you're as >bad as them for looking at my information. You should have just turned the >computer off and walked away," said Tom Bellflour, a ComputerHQ client, who >said he ordered products using his girlfriend's credit card. Yeah, there's a guy who couldn't see the forest. People get very jumpy about these things. So does the law, for that matter. ComputerHQ could have reacted badly too, and put me on the defensive. Fact is, I knew I was playing with fire when I saw the first record (the only one it was really OK for me to see) come up on my browser. But there was nothing to do but deal with it. I thought of all those people... pchelp ---------- From: "Robert Taylor" <RobertTaylor@SpamCop.net> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 19:23:04 -0400 Organization: <dpionfo3kfyuowvumuchwhxpevqm0irk> Message-ID: <9gm2dv$2av2$1@news.grc.com> NNTP-Posting-Date: Mon, 18 Jun 2001 23:21:36 +0000 (UTC) pchelp <pchelp@nwi.net> wrote in message news:3b2e79e8.187048645@news.grc.com... | "David Hansen" <dhansen@NoSpamtransmetrics.com> wrote: | | >"pchelp" <pchelp@nwi.net> wrote in message | >news:3b2e5b94.179283245@news.grc.com... | | >> http://www.wired.com/news/ebiz/0,1272,44613,00.html | | >You try to help some people.... | | >"You hacked into the site, didn't you? <snip> | | Yeah, there's a guy who couldn't see the forest. | | People get very jumpy about these things. So does the law, for that | matter. | | ComputerHQ could have reacted badly too, and put me on the defensive. | Fact is, I knew I was playing with fire when I saw the first record (the | only one it was really OK for me to see) come up on my browser. But | there was nothing to do but deal with it. I thought of all those | people... | | pchelp [] Hello PC, For what it's worth, I think you handled an extremely complicated matter very well indeed. Such problems are, I believe, not susceptible to a single "correct" answer (and there are many of them: for just one, extreme example, "Sophie's Choice", q.v.). Though I admire most of Plato's Dialogues, one characteristic attributed by him to Socrates was to lay a trap for an adversary in a debate in which he demanded that his opponent prove a negative proposition--which of course is impossible, as the Platonic Socrates knew very well. In the Dialogues, this strategy never failed. Such a dilemma could be cited in this case, where you could conceivably be asked to prove that you "did not" D/L 14- or 15,000 private data records, but only observed the nature, the extent and the cause of the problem, whereupon you behaved in an ethically exemplary manner by notifying the appropriate persons as to what you had found, and the implicit dangers there. I believe I understand your thinking, and I admire you for having the cajones to follow it to its logical conclusions, as far as anyone would have been able to do. As Russell and Whitehead (whom I often refer to on these boards) showed, a hundred years ago, ethical judgements are, for the most part, not susceptible of logical proof. In this arena, then, we are "on our own", if we understand the question. The result: tough decisions, often misunderstood, and occasionally with unpredictable consequences. Perhaps Plato's Socrates may be turned upside-down in this instance. I for one will support your actions. Best regards, Robert -- Email: RobertTaylor@SpamCop.net Web-Site: http://www.nh.ultranet.com/~robertt/Web-SitePg1.htm ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 01:02:33 GMT Message-ID: <3b2ea435.197879497@news.grc.com> NNTP-Posting-Date: Tue, 19 Jun 2001 01:00:39 +0000 (UTC) Thanks, Robert, for an insightful and scholarly analysis! I appreciate your support. And I think we could all do with a bit more classical reading. pchelp "Robert Taylor" <RobertTaylor@SpamCop.net> wrote: > For what it's worth, I think you handled an extremely complicated matter >very well indeed. Such problems are, I believe, not susceptible to a single >"correct" answer (and there are many of them: for just one, extreme example, >"Sophie's Choice", q.v.). > Though I admire most of Plato's Dialogues, one characteristic attributed >by him to Socrates was to lay a trap for an adversary in a debate in which he >demanded that his opponent prove a negative proposition--which of course is >impossible, as the Platonic Socrates knew very well. In the Dialogues, this >strategy never failed. > Such a dilemma could be cited in this case, where you could conceivably be >asked to prove that you "did not" D/L 14- or 15,000 private data records, but >only observed the nature, the extent and the cause of the problem, whereupon >you behaved in an ethically exemplary manner by notifying the appropriate >persons as to what you had found, and the implicit dangers there. > I believe I understand your thinking, and I admire you for having the >cajones to follow it to its logical conclusions, as far as anyone would have >been able to do. As Russell and Whitehead (whom I often refer to on these >boards) showed, a hundred years ago, ethical judgements are, for the most >part, not susceptible of logical proof. In this arena, then, we are "on our >own", if we understand the question. > The result: tough decisions, often misunderstood, and occasionally with >unpredictable consequences. Perhaps Plato's Socrates may be turned >upside-down in this instance. I for one will support your actions. > > Best regards, > Robert ---------- From: "David Hansen" <dhansen@NoSpamtransmetrics.com> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 17:14:13 -0700 Organization: Transmetrics, Inc. Message-ID: <9gm5gr$2e6p$1@news.grc.com> NNTP-Posting-Date: Tue, 19 Jun 2001 00:14:19 +0000 (UTC) "pchelp" <pchelp@nwi.net> wrote > "David Hansen" <dhansen@NoSpamtransmetrics.com> wrote: > > > >You try to help some people.... > > > Yeah, there's a guy who couldn't see the forest. > > People get very jumpy about these things. So does the law, for that > matter. > > ComputerHQ could have reacted badly too, and put me on the defensive. > Fact is, I knew I was playing with fire when I saw the first record (the > only one it was really OK for me to see) come up on my browser. But > there was nothing to do but deal with it. I thought of all those > people... > > pchelp Just a thought - will this look "good" or "bad" in NH's court? PRO: Detected a security hole and arraigned it to be "fixed" CON: Was looking at security holes, "making trouble" -- -Dave /;^{D> (Warning: Reply-to address has been changed - Death To Spam!) PC Help needs Our HELP!! Lockdown 2000 scam^H^H^H^H Law Suit http://www.pchelpers.org/ http://www.pc-help.org ---------- From: pchelp@nwi.net (pchelp) Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Tue, 19 Jun 2001 00:35:43 GMT Message-ID: <3b2e9de7.196265055@news.grc.com> NNTP-Posting-Date: Tue, 19 Jun 2001 00:33:50 +0000 (UTC) "David Hansen" <dhansen@NoSpamtransmetrics.com> wrote: >Just a thought - will this look "good" or "bad" in NH's court? >PRO: Detected a security hole and arraigned it to be "fixed" Hmm. Might be worth a try as a character-related item of evidence. I'm not sure. >CON: Was looking at security holes, "making trouble" LOL! One need only redirect the jury's attention to the thousands of people whose records were exposed... I think I'd win this argument. pchelp ---------- From: "Boris Lav" <boris@accesscomm.ca> Newsgroups: grc.privacy Subject: Re: Major Breach of Privacy Date: Mon, 18 Jun 2001 20:58:36 -0600 Message-ID: <9gmf5e$2qgh$1@news.grc.com> NNTP-Posting-Date: Tue, 19 Jun 2001 02:58:55 +0000 (UTC) This has got to be one of the longest and most interesting tread that I have seen. Cheers, Boris